Deliver a 5* service for less

Create unforgettable stays for hotel guests whilst streamlining operations and maximising revenue per room. Delivered through an integrated hospitality platform powered by AI.

Eccobell

Reimagine your guest experience

A digital concierge built to support your team and delight your guests. Guests scan our code to order, book and explore - no apps, no downloads.

Eccobell helps you unlock lost revenue, boost service scores, reduce workload, and free up staff time.

AI Concierge Agent

Ask Belle: Your guest assistant

Belle is your AI-powered concierge, designed to be the first point of contact for guests throughout their stay. Trained with in-depth knowledge of your hotel, Belle handles questions and requests in seconds - no downloads, no delays.

By giving guests instant answers and 24/7 support at their fingertips, Belle reduces queues, cuts down phone calls, and frees up staff to focus on what matters most: delivering exceptional service.

The Guest Web-App

Everything just a tap away

Provide guests with everything they need, when they want it. Whether it’s finding local hotspots, figuring out how to adjust the room settings, or booking a spa treatment. Our digital directory helps them explore what’s on offer at the hotel and around the local area. A seamless, 5-star experience from check-in to check-out.

Digital Phone

Say goodbye to outdated phone systems

Transform guest communication with our cloud-based voice and video calls - no hardware, no hassle. Replace expensive, legacy phones with a fully digital solution that meets brand standards* and enhances the guest experience.

Let us do the heavy lifting, you focus on the human touch

Discover how Eccobell can elevate your hotel services and effortlessly boost your revenue

Drive brand loyalty

One great stay leads to a lifetime of loyalty

Help your team meet loyalty quotas by automatically recognising valued guests and driving more program sign-ups—all while capturing negative reviews before they're published. Who doesn’t enjoy a late checkout?

Admin tools

Simplify guest services

Reduce staff workload, automate guest requests and manage everything from one easy-to-use dashboard.

Identify key trends in guest behaviour and facility utilisation, enabling you to optimise and maximise both operational efficiency and revenue.

The Marketplace

Unlock revenue lost beyond the hotel walls

Generate additional income by offering food, services, and local attractions to drive guest satisfaction, and spending beyond the room. Transform each guest interaction into a revenue opportunity through tailored local offers and effortless up-sale purchases.

Bridge service gaps

Enhance your hotel service offering through our local partners to offer a 5* experience. All on your terms.

Recoup revenue

We share the revenue back with you, maximising your revenue per guest beyond the hotel room.

Deliver 5* guest service without the 5* overheads

Helping unlock your hotel's full potential. Elevate your guests and increase revenue with our suite of digital concierge tools today.

Increase operating profit

Drive staff efficiency, lower operational costs and remove redundant hardware.

Maximise revenue per room

Maximise RevPAR through personalised up-sales and a localised marketplace.